I think I bought a stolen Structure Sensor. What do I do next?
Structure Sensor is only available from a select set of vendors. If you happen to purchase a Structure Sensor from eBay or Amazon from a vendor other than Occipital, chances are it is a stolen device, particularly if it is an Ice Blue colored sensor being sold without an iPad bracket.
Unfortunately, stolen sensors no longer qualify for the manufacturer's warranty, and may be remotely deactivated.
If you have purchased a stolen sensor, please contact our support team at firstname.lastname@example.org and we will review your options with you.