I have an iSense, and I can’t use the Calibrator app. What can I do?
While 3D-Systems has chosen not to support this device any longer, and it is not possible for Occipital to support this device, we don't want to leave you without options. We wanted to make it easier for everyone to get a recent Structure Sensor, so we’ll offer a $100 credit towards a new Structure Sensor when you send in your old iSense to us in exchange for a Dark Grey Structure Sensor.
With a recent Structure Sensor you'll get the latest firmware, access to future updates, the Occipital 3 Month Hardware Limited Warranty, as well as access to our community forum and customer support.
If you would like to take advantage of the exchange program email us email@example.com and mention this support article.