Structure Sensor 3: Where can I find my purchase receipt/invoice?

Your order receipt can be found by logging into your Structure Account.

How to Get Your Invoice For Logged In Users

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  Sign in to your account on our secure web store by clicking the link in the upper right hand corner.

  

  Once signed in, you will see a list of your orders. Click the order you wish to retrieve the invoice for.

  

  You will then see the details of your order, along with a link to print your invoice on the right side of the page, which you can use to save your invoice as a PDF.

  

  How to Get Your Invoice After Guest Checkout

  If you checked out as a guest and need to access your invoice, here's what you can do:

  1. Create an Account: To receive your invoice, you'll first need to create an account with us. You can do this by signing up here.
  2. Contact Support: Once you've created your account, please reach out to our Support Team at support@structure.io and provide your order details. Let us know you'd like us to link your previous guest order to your newly created account.
  3. Linking Your Order: After you've contacted us, our Support Team will link your guest order to your account. This may take a short amount of time, so please be patient.

  4. Accessing Your Invoice: Once your order is linked to your account, you'll be able to log in and view your invoice anytime by going to your Order History section in your account.

     If you need any assistance or have further questions, don't hesitate to contact us!