How to Send a Calibration File to Support

To send your calibration file to support, follow these steps:

  1. Open the "Files" app on your iPad. Alternatively, you can swipe down on the home screen and type "Files" in the search bar to open the app.

  2. Select "On My iPad" from the left-hand menu.

  3. Choose the "Calibrator" folder.

  4. Locate the most recent JSON file (the latest one will have the most recent date).

  5. Send the JSON file:
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us