Why does my transaction show up as a recurring charge?

Short Answer:

You will not be charged twice for your transaction. It is a single transaction and is not recurring.

Long Answer:

You may have noticed on your bank statement that your Occipital transaction falls under the "recurring payments" section. We can assure you that your payment is not recurring and that Occipital is not currently using recurring payments as a payment method. This happens while placing a pre-order for something that has not been released (or is currently on backorder); your card will only be charged when the item is shipped and will not be charged until then. For this reason, your card information is saved (and highly encrypted) so that the transaction will be completed once the order has shipped.

For processing payments Occipital uses Stripe. According to Stripe's Support Pages, the reason the charge shows up as recurring is due to PCI compliance:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us