Structure Sensor (ST02A/ST02B) Compatibility with iOS 17: Updates and Information 📱🔧

ℹī¸ Resolution Status: OPEN

(Apple is still in the process of debugging this issue)

We are dedicated to providing you with the latest information regarding the compatibility of the ST02A & ST02B sensors with USB-C Apple devices and iOS 17 released (2023.09.18). Our goal is to keep you informed and equipped with the most accurate information as we navigate through this compatibility situation. This article will be regularly updated to ensure you have the latest insights.

Current Compatibility Status:

Since the iOS 17 beta launch, we have been closely monitoring the interaction between ST02x sensors and USB-C Apple devices with iOS 17. We have identified a potential compatibility issue that might impact the seamless integration you expect from our Structure SDK. Please be assured that our technical team is actively working to address this matter in collaboration with Apple and we expect to resolve the issue in the coming weeks.

Recommended Steps:

  • đŸšĢ ⚙ī¸ Avoid iOS 17 Upgrade: At this time, we recommend refraining from updating your USB-C Apple devices to iOS 17. While we are working on a solution, remaining on your current iOS version will ensure uninterrupted functionality.
  • 🛑 🔄 Disable Automatic Updates: To prevent any unintended updates that could affect the performance of the ST02 sensors, we suggest turning off automatic updates on your USB-C devices. (To turn off automatic updates, go to Settings > General > Software Update > Automatic Updates.)
  • 📊 📏 Continue Use: You can continue using your ST02 sensors with your current iOS version without interruption.
  • 📱🆕 Postpone New iPad Purchases: New USB-C iPads may come pre-installed with iOS 17. Due to potential compatibility issues, we recommend postponing any new iPad purchases until we have a solution in place.

🤝 🔗 Ongoing Collaboration:

Our technical team is in constant collaboration with Apple to address the compatibility concerns and ensure that the ST02A & ST02B sensors maintain their high level of performance with iOS 17.

🔄 📆 Stay Informed:

As we work towards a resolution, we will keep you updated on the progress of our efforts. This article will be updated regularly to provide the latest information on compatibility and solutions.

We greatly appreciate your patience and understanding as we tackle this situation together. Your commitment to utilizing Structure SDK in your projects is essential to us, and we are dedicated to delivering a swift and effective resolution.đŸ’Ē🌟

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